Vistara is all set to embark on an thrilling new chapter in its journey because it merges into Air India, making a world class airline with limitless potentialities. Beginning 03 September 2024, prospects will, progressively, now not be capable to make bookings with Vistara for journey on or after 12 November 2024. All Vistara plane thereafter will probably be operated by Air India and bookings for the routes operated by these plane will probably be redirected to Air India’s web site. Vistara will proceed to take bookings and function flights as typical until 11 November 2024.
Throughout this transition interval, each Vistara and Air India will guarantee mandatory assist, constant communication, and comfort to all prospects, each step of the best way. Clients are suggested to learn the Incessantly Requested Questions (FAQs) on the Vistara web site for any motion they could must take for his or her journey with the airline.
Vinod Kannan, Chief Government Officer, Vistara, mentioned, “We’re immensely grateful to all our prospects for his or her assist and patronage during the last 10 years. As we progress additional in our progress journey, we wish to emphasize that this merger is about providing them extra alternative with a bigger fleet and a wider community, whereas elevating the general journey expertise. Vistara and Air India are dedicated to making sure that this transition is clean and hassle-free. We’re enthusiastic about this new section in our journey and sit up for welcoming our prospects once more quickly – as Air India.”
Campbell Wilson, Chief Government Officer & Managing Director, Air India, mentioned, “Cross-functional groups from Air India and Vistara have been working collectively for a lot of months to make the transition of plane, flying crew, ground-based colleagues and, most significantly, our valued prospects, into the brand new Air India as seamless as attainable. The joint crew appears to be like ahead to providing our company an expanded community, extra flight choices, an enhanced frequent flyer program and one of the best of each antecedent airways and are grateful for the assist of our loyal prospects via this subsequent section of constructing a world class, world scale, world airline with an Indian coronary heart.”
Because the merger course of strikes forward, common updates will probably be shared with prospects on the web sites and social media channels of Vistara and Air India, and by way of e-mail. This contains info on net check-in, lounge entry, ancillary companies, and all different attainable touchpoints. All efforts will probably be made by the devoted groups throughout each airways to make sure a seamless transition.